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Shipping Rates
UPS Ground: $12.95
UPS 2nd Day Air: $29.95
UPS Next Day Air: $39.95
Payment
Considerations
Payments by the following preferred methods are accepted with no surcharge
(Visa, MasterCard, American Express and Cashier Checks). Your credit card
is not charged until your order is shipped (partial orders are billed
as each item is shipped). All prices are in U.S. dollars and will be billed
in U.S. dollars according to credit card companies' policies. Opticsusa.com
reserves the right to request additional identification. If this is needed,
we will contact you by e-mail. Your order will be processed as soon as
we receive the requested information by e-mail.
Export Restrictions
Opticsusa.com ships only
within the United States of America.
Customer
Service
Can't find the information you need? We have an excellent sales department
and customer service ready to answer your questions or. You can reach
our customer service department by e-mail at opticsus@aol.com or by phone
at 617-482-8356 Monday thru Friday between the hours of 9AM and 5PM EST.
No matter how you place your order with us, we want you to have a buying
experience that is beyond your expectation. Please be informed that at
this time all communications to customer service must be conducted in
English.
Return
Policy
Items will not be accepted for return without
a Return Authorization number. You may obtain
a R/A number by calling us toll free at 1-877-LEICAUS
or email us at opticsus@aol.com. Write the R/A
number on the outside of the shipping carton.
Returned items must be in new condition, undamaged
and with their original product box and complete
with all papers, instruction books and unfilled
warranty cards. Returns meeting these requirements
will be assessed a 10% restocking charge. Damage
during return shipment are the responsibility
of the buyer. Returns not meeting the above
or show signs of misuse or damage will not be
accepted and will be returned to the buyer.
Credit will not be issued. Refunds will be issued
within 24 hours of return if all requirements
are met. Original shipping charges are not refundable.
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